Accessories

Stylish Chiffon Wedding Party Dress with Tiers and Crystal Detailing

Item Code: 840004

While the DRESS in the pictures looks lovely, when I received my order of this item....I opened the bag to find a shawl. It was not the Chiffon Tiered Wedding Party Dress with Crystal Detailing with the a-line design cut, fully lined, in a size woman's 16 dress, that I was lead to believe I was ordering.

When I took up this issue with the service support team, I was told that this item is a shawl, not a dress. No where in the description does this item mention that you are only getting a shawl.

(The other dress that I ordered at the same time, on the same invoice was not delivered and the service support team does not acknowledge its existence, even though both items are clearly listed on my order invoice.)

I am seeking a full refund and I want to return the shawl, that I did not intent on getting in the first place.